CANCELLATION POLICY AND TERMS

FAQ's

Q1.   Which category of hotel is provided in this package?

Ans. The Hotel provided in the package is Hotel Zik Zik / Hotel Kidar or Similar.

     The package provides a 3-star rating hotel.

Q2. Is it very cold in Ladakh?

Ans. Yes, it’s very cold, extremely cold. So it is advisable that you wear 

warmers inside because Ladakh winters are extremely cold.

Q3. Will there be any lack of oxygen in Ladakh?

Ans: Anybody who is traveling 10,000 above sea level will find difficulty in breathing 

It happens due to a low level of atmospheric oxygen.

Q4. Who Will I Meet on My Arrival at the Airport?

Ans  You will be greeted by our representative at the airport on your arrival. He shall be holding a placard of your name 

     for identification.

Q5.  What kind of transport will be provided for a tour of this package?

Ans. The traveler will be provided with the Non AC Vehicle transport for their tour.

Q6. Is Airfare included in this package?

Ans. No, airfare is not included in this package.

Q7. Which meals are included in this amount of Package?

Ans. The Package includes Breakfast meals.

Q8. What is the advance payment to book this package?

Ans. Our deposit is 20% of the total cost of your holiday, which needs to be paid at the time of 

     confirming your holiday. 

Q9.  Are there any ATM’s in Leh?

Ans. ATM is available only in Leh, Manali, and Srinagar. 

Q10. What Does This Package Include?

Ans. Package Include:

1. Stay.

2. Flight

3. Transfers

4. Sightseeing

Q11. What Does This Package Exclude?

Ans. The package excludes:

1. Travel Insurance.

2. Meals Other Than Specified.

3. Any Service not mentioned in inclusion.

4. Any Adventure activities.

Q12. What is the best time for the festival in Ladakh?

Ans. The Ladakh festival is held in the month of September 1-15 in Ladakh and its neighboring areas. The festival takes place for 15 days.

Q13. Which Tour is Included in the Package?

Ans. The package includes Leh Tour and Pangong Lake Tour.

Q14. How Can I Book My Tour with You?

Ans. If you are interested in booking any of our tours,  You may simply send us an email giving us your details or

     Simply call us on our toll-free number.

Q15. Can I  request an extra bed for a third person in a double room and at what costs?

Ans. Yes, you can request at the time of booking and the price will be calculated in triple sharing basis of package.

Q16. Is this package is valid for a solo person?

Ans. No, this package is not for a solo person but if you want to book this package then the price of the hotel's room 

     is calculated as single sharing and the price will go up for this package.

Q17. If I Come Across Any Problem During My Trip, How Would You Help Me?

Ans. We provide truly 24 X 7 assistance. You will always have someone to assist you even at any point in time. We shall also give you mobile nos. of executives who you may call in case of any need.

Q18. What is the child policy of the hotel?

Ans. Below 12 years can stay with parents free of cost. The kids can stay in the same room with the parents without any additional charges. In case an extra bed is required, that would be on an additional charge. 

Q19.  How many people are required to book this package?

Ans.  Minimum 2 people are required to book this package.

Q20. Which is the ideal time to visit Ladakh?

Ans. The best time to visit Ladakh is between May and September when the weather is the warmest. Ladakh doesn't experience rain 

like elsewhere in India, so the monsoon season is the perfect time to travel to Leh.