CANCELLATION POLICY AND TERMS

 FAQ's about the package:

Which category of hotel is provided in this package?

A. The Hotel provided in the package is Hotel Royale assagao. The package provides a 3-star rating resort.

How long does it take to get from Goa Airport to Royale assagao?

Ans. It takes approximately 36 min to drive 33 km from Goa Airport to De Alturas Resort.

Who Will assist on Arrival?

Ans  You will be greeted by our representative at the airport on your arrival. He shall be holding a placard of your name for identification.

 What kind of transport will be provided for a tour of this package?

Ans. The traveler will be provided with the AC Vehicle transport for their tour.

 Is Airfare included in this package?

Ans. Yes, airfare is included in this package but airfare in this Package is Calculated at  Rs.8000 Per Person. Any increase in Airfare To be Paid Extra.

Which meals are included in this amount of Package?

Ans. The meals included in this package are Breakfast as Per Hotel Timing.

 What is the advance payment to book this package?

Ans. Our deposit is 20% or 5000 whichever is higher of the total cost of your holiday, which needs to be paid at the time of confirming your holiday. 

What Does This Package Include?

Ans. Package Include:

Return Airfare

Welcome Drink on Arrival

Hotel stay

3 Breakfast Meals

Return Airport Transfer by AC Vehicle on SIC

Complimentary 2 bottles of Mineral Water Replenished Daily

 What Does This Package Exclude?

Ans. The package excludes :

2.  Meals Other Than Specified

3. Any Adventure activities

4. Personal Expenses – Laundry, Shopping, Telephone calls, Room Service Charge, Tip Etc.

5. Travel Insurance

6. Any Service not mentioned in inclusion

 How Can I Book My Tour with You?

Ans. If you are interested in booking any of our tours,  You may simply submit a query to our website Bagpack2go  or simply call us on our toll-free number.

Can I  request an extra bed for a third person in a double room and at what costs?

Ans. Yes, you can request at the time of booking and the price will be calculated on a triple sharing basis of package.

 Is this package is valid for a solo person?

Ans. No, this package is not for a solo person but if you want to book this package then the price of the hotel's room will calculate as single sharing and the price will go up for this package.

 If I Come to any Problem during the trip, How Would You Help Me?

Ans. We provide truly 24 X 7 assistance. You will always have someone to assist you even at any point in time. We shall also give you mobile nos. of executives who you may call in case of any need.

How many people are required to book this package?

Ans. Minimum 2 people are required to book this package.

What is the child policy of the hotel?

Ans. Below 6 years can stay with parents free of cost. The kids can stay in the same room with the parents without any additional charges. In case an extra bed is required, that would be on an additional charge. 

When is the best time to visit Goa?

Ans. The most suitable to visit Goa is from the month of October to March as the climate is moderate and pleasant too. 

What is the booking amount for this goa tour package?

Ans. You can book this Goa tour packages by pay only 5000 at the time of booking, the rest of the amount has to pay before 30 days prior to the travel date.

Payment and Booking terms:

You can pay via bank transfers to our accounts(By Cheque, NEFT, RTGS, and IMPS).

No Cash accepted for any holiday bookings.

You can make payment by your credit card /debit card, net banking, EMI, Wallet through the link shared while package booking.

Bank details:

JIYASHA TOUR AND TRAVEL PRIVATE LIMITED

ICICI BANK- PANCHSHEEL PARK, DELHI

A/C NO-          022405500586

IFSC CODE-     ICIC0000224

SWIFT CODE- ICICINBB 

YES BANK- ROHINI SECTOR 18, DELHI

A/C NO-           062263400000493

IFSC CODE-      YESB0000622

SWIFT CODE-   YESBINBBDEL

Important Note:

 EMI payment options also available online via credit card only. The same could be subject to transaction charges. Cash deposit in our office, our staff & direct cash deposit in any of Company Bank Account must be less than Rs. 1,99,000/-. For any clarification, you must call the undersigned before depositing in our Bank Account as there is a penalty u/s 271DA of the IT Act.

The balance payment would be collected as per the case mentioned below:

- Booking within 15 days of  travel date

Pay 100% of the tour package cost/ tour components costs at the time of booking. Any amendment or cancelation made by the traveler would be chargeable as per the cancellation policy.

- Booking between 15 to 30 days of travel date

Pay 75% of the tour package cost/tour components costs at the time of booking. Any amendment or cancelation made by the traveler would be chargeable as per the cancellation policy. Balance payment will be required to be paid at the time of confirmation of booking.

-Booking more than 30 days of travel date

Pay booking amount minimum of 25% per person of the total tour package cost at the time of booking. Any amendment or cancelation made by traveler ld be chargeable as per cancellation policy. Balance payment will be required to be paid at the time of confirmation of booking.

Once the entire package formalities are completed at our end, our representative will share the package with you. 

Package cost is calculated on the basis of a minimum of 02 adults traveling together and sharing one double room. 3rd person who shares the bed will be charged as an extra person. Hotels allow 03 adults in one double room with an extra bed or 02 adults and 02 children below 12 years of age with one extra bed.

All the guests are requested to carry their photo identity proof in original to be produced r at the time of Check-in at the Hotel / Resort.

Cancellation Policy:

Advance booking amount of 100% will forfeit.

If cancellation time not less than 45 days prior to departure: 20% of total package cost + cancellation charges of flight ticket and hotel booking amount.

If cancellation time not less than 45 to 30 days prior to departure: 25% of total package cost + cancellation charges of flight ticket and hotel booking amount.

If cancellation time not less than 30 to 15 days prior to departure: 35% of total package cost + cancellation charges of flight ticket and hotel booking amount.

If cancellation time not less than15 to 10 days prior to departure: 45% of total package cost + cancellation charges of flight ticket and hotel booking amount.

If cancellation time not less than 10 days prior to departure, 100% of the tour package cost.

If passengers denied entry to board the flight due to a personal health condition then the entire package amount shall be forfeited.

The booking will proceed after the advance payment realization into the account.